Best Phone Systems

Getting to Know the Types of PBX Phone Systems

When it comes to contact and communication, especially between client and business, phone calls are still the most popular modes or options. For the business to operate and function effectively, there should always be an excellent PBX system available in every business and company. Consumers today are finding it more difficult to choose for the best phone system as there are so many available options, most of which are the digital or virtual systems since the analog system is less opted for today.

But first, let us get to know what PBX systems are. Private Branch Exchange is the meaning of the acronym here; this is better defined as an exclusive telephone network that a certain company can use privately. There is a sharing in the PBX system but only for the users who are all using the same outside line making external calls possible and available - the calls are then transferred through the public switched telephone network or better known as the PTSN. The said system was not intended for the use of starting up businesses then as the charges are quite high for them to afford at such a starting profit; technology and advancements has changed this though, and was made accessible to every company through the decreases in charges and fees such as the installation services. Among the many features that come available in the different types of PBX systems are the welcome messages, call waiting and holding, automatic call distribution, conference calls for meeting and extension numbers, among many more.

There are different kinds of PBX systems that will fit the different needs and requirements of business groups and companies, here they are:

First is the analogue PBX system which is also considered as the traditional system when you view website pages. This is considered as the more expensive option but considering the number of employees making use of it, the cost turns out to decrease and lower. With the phone box, all the telephone lines are connected to it - what makes it costly is simply the installation and maintenance service. When problems are experienced, certified engineers have to be the ones to resolve it since the traditional systems are more complex.

The problem with the traditional system is that it loses value through time, which leads us to the more modern version being the Hosted PBX. The hosted PBX allows the addition of features so easy and fast, which is compared to when one downloads a new plug-in in the browser! This is perfect for smaller businesses that have no need for special Information Technology services.